In the Interim (part five) aka That Eureka Moment

I was planning to write my next blog on the key “must knows” when being interviewed as an interim, **however, today I experienced a eureka moment at work, so, as an aside to my planned blog, allow me to bask in the glory of being part of a team who achieved against the odds.

I’m currently working as an Interim Programme Manager for an NHS Trust in the midst of Special Measures and Financial Special Measures.  As someone who is delivery driven, there has been an almost daily challenge to ensure that the various strands of the Trust’s Recovery Plan, and the CQC Action Plan, are translated in a way that engages our Directorates as well as ensuring that we build trust and confidence in the PMO and our capabilities.

So, I’m indebted to my colleague, Helen Codd, who has drawn up this list of achievements by our PMO in 2016:

  • Mechanisms in place to keep the team up to date and informed
  • Resources allocated to programmes
  • Engaging Directorate Managers, Clinical Directors and Directorate Lead Nurses with monthly updates with positive feedback from the senior team
  • Tightening PMO processes
  • Identified saving schemes for next year and have 100 opportunities already
  • Written the Workforce & Leadership Programme Brief from a standing start
  • Improved Information Governance compliance
  • Writing and implementing the Winter Plan
  • Writing a job planning policy.
  • Writing the STP Submission
  • Joint project with NHS England to review the Major Trauma Centre, cross referencing with our Recovery Plan and CQC Action Plan
  • Researched the NHSI free diagnostic tool for Culture and Equality & Diversity and sourced funding
  • A provider to provider agreement
  • Being told: “you’re doing a good job and keep up the great work” by NHSI representatives
  • For the interim members of the team, leaving a legacy for those who will fill the PMO roles substantively

All too often we are working at 100 miles an hour and forget that it pays to stop and take stock of what we’ve achieved as a team.

Why not try this with your PMO?

**Don’t worry, that blog will be published soon!


Jan is a natural leader, who is capable of motivating her colleagues and inspiring their hardest work. She efficiently manages to be assertive in delegating jobs whilst still maintaining her vibrant and compassionate personality. In the time I have worked with Jan, she has worked on multiple work streams, in coordination with multiple departments, all within tight time limits, often mitigating conflicting personalities, and completed each job to a high, professional and detailed standard. Jan has an ability to remain calm in any situation presented to her and in turn is a genuine and strong leader, capable of excelling in the face of any challenge presented to her. Jan Lawry is an asset to any company that is lucky to employ her.

Jan is a committed healthcare professional with particular strengths in stakeholder engagement and change management. Jan has a keen understanding of the healthcare environment and the challenges it faces. She is very much focused on the patient perspective and on improving the patient experience. Jan is also a team player and has plenty to offer any setting she works in.

Jan is an excellent Project Manager, she is professional and friendly, and quickly builds working relationships enabling her to get the best out of people she works with. She has an ability to take on new knowledge quickly and manage multiple projects at the same time whilst following agreed levels of governance. I would recommend Jan to anyone looking for a quality project manager.

Jan is an experienced and dynamic individual with a passion for improving patient experience of care. I would have no hesitation in recommending her or working with her again.

Jan is a highly experienced Project Manager with fantastic interpersonal and organisational skills who has been a valued and respected member of the National Cancer Patient Information Programme.

Jan is conscientious, loyal and hard working in a way that gains the expected outcomes within agreed timeframes and yet also takes clinicians and senior managers on the journey with her, so through solid engagement. Jan was a pleasure to work with and I would have not hesitancy in working with Jan again the future.