In the interim…..
The subject of interim management has had fresh impetus on LinkedIn recently, with a variety of opinions which focus on their cost effectiveness. So, thinking of my own specialist area, healthcare management, let me throw my opinion into the ring based on my experience in both the provider and commissioner setting.
These are, shall we say, “interesting” times to be an interim. Price caps are making so many Trusts think twice before recruiting interims right now, but think about what we can add. “Value” in financial terms? Undoubtedly. By our very nature, we interims hit the ground running, build strong relationships quickly and can see straight to the real heart of the issue. But value means so much more. A good interim brings real experience, knowledge and skills, we work with real focus and dedication because we are driven by successful delivery, by providing tangible improvements and by being adept at balancing the needs of business, clinicians, and Politicians while ensuring that the patient and their family comes first. And THAT is value! It is actually ADDING value to the organisation.
My own company provides continuous service improvement, programme and project management in the acute sector in the UK and Channel Islands. Identifying areas requiring development, as an interim I can quickly implement change and translate that change in a way that improves outcomes and experiences for patients and their families. As a service review specialist, I quickly get to the heart of the matter, bypassing office politics (and not taking a month to find out how the photocopier works) and understand the needs of my fellow healthcare professionals to build robust, lasting working relationships and produce detailed meaningful reports and recommendations.
All that, and the organisation in question doesn’t have to worry about holiday pay, sickness, appraisals etc etc. Trust me, we interims perform, we add value on every level and we deliver.
Jan is a natural leader, who is capable of motivating her colleagues and inspiring their hardest work. She efficiently manages to be assertive in delegating jobs whilst still maintaining her vibrant and compassionate personality. In the time I have worked with Jan, she has worked on multiple work streams, in coordination with multiple departments, all within tight time limits, often mitigating conflicting personalities, and completed each job to a high, professional and detailed standard. Jan has an ability to remain calm in any situation presented to her and in turn is a genuine and strong leader, capable of excelling in the face of any challenge presented to her. Jan Lawry is an asset to any company that is lucky to employ her.
Jan is a committed healthcare professional with particular strengths in stakeholder engagement and change management. Jan has a keen understanding of the healthcare environment and the challenges it faces. She is very much focused on the patient perspective and on improving the patient experience. Jan is also a team player and has plenty to offer any setting she works in.
Jan is an excellent Project Manager, she is professional and friendly, and quickly builds working relationships enabling her to get the best out of people she works with. She has an ability to take on new knowledge quickly and manage multiple projects at the same time whilst following agreed levels of governance. I would recommend Jan to anyone looking for a quality project manager.
Jan is an experienced and dynamic individual with a passion for improving patient experience of care. I would have no hesitation in recommending her or working with her again.
Jan is a highly experienced Project Manager with fantastic interpersonal and organisational skills who has been a valued and respected member of the National Cancer Patient Information Programme.
Jan is conscientious, loyal and hard working in a way that gains the expected outcomes within agreed timeframes and yet also takes clinicians and senior managers on the journey with her, so through solid engagement. Jan was a pleasure to work with and I would have not hesitancy in working with Jan again the future.